These Terms of Service ("Terms") govern your access to and use of the website, products, and services provided by Dicrodelights ("we," "our," or "us"). By accessing our website or purchasing from us, you agree to be legally bound by these Terms. If you do not agree, you must not use our website or services.

1. Company Information

Brand Name: Dicrodelights
Address: 14 Hawes Mount, Bradford, BD5 9AX, United Kingdom
Email: [email protected]

2. Eligibility

You must be at least 18 years of age to make a purchase from our website. By using this website, you confirm that:

• You are legally capable of entering into binding contracts;
• All information provided by you is accurate, current, and complete;
• You will promptly update your information if any changes occur.

We reserve the right to refuse service to anyone at our discretion.

3. Products and Services

All products displayed on our website are subject to availability. We reserve the right to:

• Modify, suspend, or discontinue any product at any time without prior notice;
• Limit quantities of any products offered;
• Correct any errors, inaccuracies, or omissions relating to product descriptions or availability.

Product images are for illustrative purposes only. Actual products may vary slightly.

4. Pricing and Payment

• Prices are displayed in GBP (£) and include VAT where applicable.
• Prices may change at any time without prior notice.
• Payment must be made in full at the time of purchase using the payment methods available on our website.
• All payments are processed securely through third-party payment providers.

We reserve the right to cancel orders where pricing errors occur.

5. Order Acceptance

Once you place an order, you will receive an email acknowledging receipt. This confirmation does not constitute acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

• Product unavailability;
• Payment authorization failure;
• Suspected fraudulent activity;
• Errors in pricing or product information.

If your order is cancelled after payment has been processed, a full refund will be issued.

6. Shipping and Delivery

We currently deliver within the United Kingdom and selected international regions as stated in our Shipping Policy.

Delivery timeframes are estimates only and are not guaranteed. While we aim to meet stated delivery times, delays may occur due to circumstances beyond our control.

Shipping charges, where applicable, are displayed at checkout.

Further details are available in our Shipping Policy.

7. Returns and Refunds

Our Returns & Refund Policy forms part of these Terms.

• Customers may request a return in accordance with our stated return period.
• Items must be returned in their original condition and packaging.
• Refunds will be processed within the timeframe specified in our Returns & Refund Policy.
• Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Please refer to our full Returns & Refund Policy for detailed information.

8. Warranty Disclaimer

Unless expressly stated otherwise, we do not provide warranties beyond those required under applicable consumer protection laws.

Nothing in these Terms limits your statutory rights under UK law.

9. Privacy Policy

We collect and process personal data in accordance with our Privacy Policy. By using our website, you consent to such processing.

10. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for indirect, incidental, special, or consequential damages;
• Our total liability in connection with any purchase shall not exceed the amount paid for the product in question.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

11. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of Dicrodelights and may not be copied, reproduced, or distributed without prior written consent.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page. Continued use of the website constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions regarding these Terms or how we handle your data, please contact us:

Brand Name: Dicrodelights
Customer Support: 24/7
Business Hours: 7:00 AM – 10:00 PM (Monday to Sunday)
Phone: 07443641276
Email: [email protected]
Address: 14 Hawes Mount, Bradford, BD5 9AX, United Kingdom