Payment Policy

Payment Policy for Dicrodelights

Last Updated: August 18, 2025

Thank you for shopping with Dicrodelights! We strive to make your payment experience secure, transparent, and hassle-free. Below are details about our accepted payment methods, security measures, and transaction policies.

1. Accepted Payment Methods

We accept the following payment options (all transactions in GBP £):

  • Credit/Debit Cards: Visa, Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Klarna (Buy Now, Pay Later)
  • Diners Club
  • Discover
  • Maestro
  • Shop Pay
  • Union Pay

2. Payment Security

  • All payments are processed through PCI-DSS compliant gateways (Stripe, PayPal).
  • We never store your full card details on our servers.
  • Transactions are encrypted using SSL/TLS technology.

3. Payment Processing

  • Orders are processed immediately upon checkout.
  • Your account will be charged at the time of purchase.
  • Funds will appear on your statement as "DICRODELIGHTS LTD."

4. Currency & Pricing

  • All prices are displayed in British Pounds (GBP £).
  • Prices include UK VAT (where applicable).
  • No hidden fees: Total shown at checkout is final.

5. Failed Payments

If your payment fails:

  • You’ll receive an email notification within 15 minutes.
  • Orders are held for 24 hours to allow payment retry.
  • After 24 hours, unprocessed orders are automatically cancelled.

6. Refunds

  • Refunds are processed within 7 business days after return approval.
  • Funds will be returned to your original payment method.
  • For details, see our Returns Policy.

7. Fraud Prevention

  • We reserve the right to cancel orders that fail security checks.
  • Suspicious activity may require additional verification (e.g., ID confirmation).

Contact Us

If you have any questions or how we handle your data, please contact us at:

Brand Name: Dicrodelights

Customer Support: 24/7

Business Operations: 7am to 10pm (Monday to Sunday)

Phone Number: 07443641276

E-Mail: dicrodelights@gmail.com

Address: 14 Hawes Mount Bradford BD5 9AX, United Kingdom