Payment Policy for Dicrodelights
Last Updated: August 18, 2025
Thank you for shopping with Dicrodelights! We strive to make your payment experience secure, transparent, and hassle-free. Below are details about our accepted payment methods, security measures, and transaction policies.
1. Accepted Payment Methods
We accept the following payment options (all transactions in GBP £):
- Credit/Debit Cards: Visa, Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Klarna (Buy Now, Pay Later)
- Diners Club
- Discover
- Maestro
- Shop Pay
- Union Pay
2. Payment Security
- All payments are processed through PCI-DSS compliant gateways (Stripe, PayPal).
- We never store your full card details on our servers.
- Transactions are encrypted using SSL/TLS technology.
3. Payment Processing
- Orders are processed immediately upon checkout.
- Your account will be charged at the time of purchase.
- Funds will appear on your statement as "DICRODELIGHTS LTD."
4. Currency & Pricing
- All prices are displayed in British Pounds (GBP £).
- Prices include UK VAT (where applicable).
- No hidden fees: Total shown at checkout is final.
5. Failed Payments
If your payment fails:
- You’ll receive an email notification within 15 minutes.
- Orders are held for 24 hours to allow payment retry.
- After 24 hours, unprocessed orders are automatically cancelled.
6. Refunds
- Refunds are processed within 7 business days after return approval.
- Funds will be returned to your original payment method.
- For details, see our Returns Policy.
7. Fraud Prevention
- We reserve the right to cancel orders that fail security checks.
- Suspicious activity may require additional verification (e.g., ID confirmation).
Contact Us
If you have any questions or how we handle your data, please contact us at: